FAQs

Are your necklaces safe for sensitive skin?

Yes. We use high quality, 100% food grade silicone beads that are free from BPA, lead, cadmium, phthalates, PVC and latex. They will not absorb odour or support the growth of mould, fungus or bacteria. Our supplier sources their beads from reputable manufacturers that have had their quality management system independently certified to ISO:9001 standards. All silicone beads have been tested to ensure they comply with the Australian safety standard AU/NZS ISO:8124:3:2012 - migration of certain elements.

Our wooden beads are made from non-toxic, natural and untreated wood and our teething rings are made from hard maple wood, making them perfect for extended chewing and drooling. Our crochet beads use the same wooden inner beads with an organic cotton crochet outer. We prefer not to treat any of our wooden materials with oils or waxes to avoid sensitivities and allergies. You may wish to do this yourself and we recommend coconut or olive oil or bees wax. 

WARNING: NECKLACES AND ACCESSORIES ARE NOT A TEETHING TOY. NEVER LEAVE YOUR BABY / CHILD UNATTENDED WITH A NECKLACE OR ACCESSORY. Silicone bead necklaces and accessories are intended as a safer, non-toxic alternative to costume jewellery and are for adult wear only. Beads are a potential choking hazard and caution should be used to avoid risk. Check your products frequently and do NOT continue use if any damage is evident.

Are silicone teethers safe for my baby?

Yes, we take safety very seriously and have tested our beaded teethers independently through a testing lab for compliance to Australian safety standard AU/NZS ISO:8124:3:2012 - physical and mechanical properties. Not all handmade teethers on the market are subjected to this rigorous strength testing (you must ensure it is independently tested to Part 3 - some are only tested to Part 1 which only looks at the trace elements of materials), so please ensure you double check with your preferred store as loose beads pose a serious choking risk to babies.

This ensures they meet Australian mandatory standards and that they are safe and securely constructed. However, please ensure you check teethers regularly for any loosening or damage. If any damage is evident, please discontinue use immediately. 

Which teether is right for my baby? 

Ok, so we know we have a pretty extensive range of teethers and teething accessories for mum and bub, but did you know they’re not all created equal?

Each style has some unique advantages and our entire range is designed to complement one another. Oh, and they’re all pretty stylish too!

A combined silicone and wood design gives baby the best of both worlds - silky soft silicone to massage and sooth gums and the hard texture of the beech wood for greater relief, which may even assist teeth to break through that last layer of gum.

If your teether is all silicone like our GUMMI teether or one of our popular moulded designs like BUNNY & BEAR, pop it in the fridge or freezer for extra teething relief. Babies will love the cool sensation on sore gums!

Younger babies are best suited to basic ring style teethers, like the RATTLE or DUO, while older babies will find greater enjoyment in our toy-based teethers – designed specifically to combine play-based elements with those teething texture to create teething toys that grow with your babe. Check out our SHAPES or KEYS teethers.

Need a new baby or baby shower gift? You can’t go passed our personalised teether range! Choose from our Silicone Name teether with chewable letter beads or the timeless style of our engraving option on any of your wooden components. You’ll find this option on the product pages – just select the personalised option and enter your details. Easy!

While all babies are different in their preferences, you’ll be sure to find the right teether (or teethers, because one is never enough) for you and your baby but if you’re still not sure, be sure to contact us with any questions. We’d love to help.

How long will my item take?

All parcels are sent regular post with Australia Post to your nominated address when to checkout. Regular post will take up to 9 days for untracked shipping and 5-7 days for tracked shipping. Should you need your parcel sooner, please upgrade to Express Post during checkout. As your purchase is handmade to order, items will be shipped within 5 days. Thank you for your patience while this mumma works her magic!

Do you do custom orders?

We can't accept custom orders but we love your feedback to ensure we continue to develop products, designs and colours that you love. If there is something you would like to see in the ONE.CHEW.THREE range, let us know through the Contact Us page and we will get working on some product development! We already have grand plans for new products and value your input, so you might just see it in store sooner rather than later.

Do you accept returns?

We don't generally offer returns if you change your mind but if there is something amiss or your item just really didn't hit the mark, contact us and we'll be happy to chat. All of our items are quality checked before leaving our store but as they are handmade, please allow some room for very minor variances from images shown. And we're pretty confident you won't want to send them back anyway.

How do I wash and care for my products?

To care for your silicone necklaces and teethers, simply wash in mild soapy water and hang to dry. Wooden products can be wiped cleaned with a damp cloth. Our wooden products are untreated so you may wish to treat them with your preferred oil or wax for a more polished look. We love them just the way they are but recommend coconut oil or beeswax blends. Don't stress if you can't remember instructions, you'll also receive a Product Care card with your purchase.

I own a baby store, how can I stock your products?

We want to share ONE.CHEW.THREE products far and wide and would love for new stockists to come on board. To receive a Wholesale Information Kit, just fill out our Wholesale Enquiry form and we'll get one sent to you.